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  2. Psycholinguistics - Wikipedia

    en.wikipedia.org/wiki/Psycholinguistics

    Psycholinguistics or psychology of language is the study of the interrelation between linguistic factors and psychological aspects. [1] The discipline is mainly concerned with the mechanisms by which language is processed and represented in the mind and brain; that is, the psychological and neurobiological factors that enable humans to acquire, use, comprehend, and produce language.

  3. Community of practice - Wikipedia

    en.wikipedia.org/wiki/Community_of_practice

    A community of practice ( CoP) is a group of people who "share a concern or a passion for something they do and learn how to do it better as they interact regularly". [ 1] The concept was first proposed by cognitive anthropologist Jean Lave and educational theorist Etienne Wenger in their 1991 book Situated Learning ( Lave & Wenger 1991 ).

  4. Neuro-linguistic programming - Wikipedia

    en.wikipedia.org/wiki/Neuro-linguistic_programming

    t. e. Neuro-linguistic programming ( NLP) is a pseudoscientific approach to communication, personal development and psychotherapy, that first appeared in Richard Bandler and John Grinder 's 1975 book The Structure of Magic I. NLP asserts that there is a connection between neurological processes, language and acquired behavioral patterns, and ...

  5. Reciprocity (social psychology) - Wikipedia

    en.wikipedia.org/.../Reciprocity_(social_psychology)

    In social psychology, reciprocity is a social norm of responding to a positive action with another positive action, rewarding kind actions. As a social construct, reciprocity means that in response to friendly actions, people are frequently much nicer and much more cooperative than predicted by the self-interest model; conversely, in response ...

  6. Meaning-making - Wikipedia

    en.wikipedia.org/wiki/Meaning-making

    Meaning-making. In psychology, meaning-making is the process of how people construe, understand, or make sense of life events, relationships, and the self. [1] The term is widely used in constructivist approaches to counseling psychology and psychotherapy, [2] especially during bereavement in which people attribute some sort of meaning to an ...

  7. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  8. Lexical hypothesis - Wikipedia

    en.wikipedia.org/wiki/Lexical_hypothesis

    In personality psychology, the lexical hypothesis [1] (also known as the fundamental lexical hypothesis, [2] lexical approach, [3] or sedimentation hypothesis [4]) generally includes two postulates : 1. Those personality characteristics that are important to a group of people will eventually become a part of that group's language.

  9. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented. [1] Active listening is listening to understand. [2] This form of listening conveys a mutual understanding between ...