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The ISO 9000 family is a set of five quality management systems (QMS) standards by the International Organization for Standardization (ISO) that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. [ 1] ISO 9000 deals with the fundamentals and ...
Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improvement. [ 1] Quality management is focused not only on product and service quality, but also on the means to achieve it.
A quality management system ( QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1] It is expressed as the organizational goals and aspirations, policies, processes, documented ...
Quality assurance. Quality assurance ( QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.
Website. www .iso .org. The International Organization for Standardization ( ISO / ˈaɪsoʊ / [ 3]) is an independent, non-governmental, international standard development organization composed of representatives from the national standards organizations of member countries. [ 4] Membership requirements are given in Article 3 of the ISO Statutes.
Quality control. Quality control ( QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [2] [3]
In business, engineering, and manufacturing, quality – or high quality – has a pragmatic interpretation as the non-inferiority or superiority of something ( goods or services ); it is also defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations. Quality is a perceptual, conditional ...
In the context of software engineering, software quality refers to two related but distinct notions: [citation needed] Software's functional quality reflects how well it complies with or conforms to a given design, based on functional requirements or specifications. [1] That attribute can also be described as the fitness for the purpose of a ...