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2. Live Chat - Malaysia Airlines

   www.askmh.malaysiaairlines.com/faq/s/topic/0TOJ1000000CaceOAC/live-chat

   What are the operating hours of Live Chat support? 16778 Views • 19 May 2024 • Knowledge.

3. Refunds - Malaysia Airlines

   www.askmh.malaysiaairlines.com/faq/s/topic/0TOJ1000000CaWlOAK/refunds

   5458 Views • 19 May 2024 • Knowledge. My flight was delayed for hours and I want to refund my ticket.

4. Manage My Booking - Malaysia Airlines

   www.askmh.malaysiaairlines.com/faq/s/topic/0TOJ1000000CaWmOAK/manage-my-booking

   How much do I need to pay if I want to make changes to my ticket? 1738 Views • 19 May 2024 • Knowledge. My name is incorrect on my booking. Do I need to pay to change it?

5. Web/ Mobile Check-in - Malaysia Airlines

   www.askmh.malaysiaairlines.com/faq/s/topic/0TOJ1000000CaWyOAK/web-mobile-checkin

   I have checked-in online, how do I check-in my bags? 486 Views • 19 May 2024 • Knowledge. Load more.

6. What steps must I follow to submit an offer for MHupgrade?

   www.askmh.malaysiaairlines.com/faq/s/article/What-steps-must-I-follow-to...

   Step 1: Choose the flight sector you want to upgrade and move the slider to indicate your offer price. Do not select other flight (s) if you wish not to submit the upgrade offer. Step 2: Review and submit your offer. Step 3: Enter your email address and payment details. After completion, you will receive a confirmation email of your upgrade offer.

7. Enrich Elite Tier Status - Malaysia Airlines

   www.askmh.malaysiaairlines.com/faq/s/topic/0TOJ1000000CaXuOAK/enrich-elite...

   If I fly in February 2021 on a Malaysia Airlines or MASwings flights and submit my claim for my travel in April 2021 as your system did not track my Enrich Points, how will my Points accrual be calculated? 137 Views • 12 Jun 2024 • Knowledge.

8. Reservation & Ticketing - Malaysia Airlines

   www.askmh.malaysiaairlines.com/faq/s/topic/0TOJ1000000CaWbOAK/reservation...

   Will Fare Freeze fee be added to the ticket fare? 46 Views • 6 Sept 2024 • Knowledge.

9. Can I use Live Chat for urgent matters or emergencies? - Malaysia...

   www.askmh.malaysiaairlines.com/faq/s/article/Can-I-use-Live-Chat-for-urgent...

   Answer. While live chat is a convenient option for many inquiries, for urgent matters or emergencies, we recommend contacting our 24/7 Global Contact Centre support hotline for immediate assistance. Others Live Chat. Can't find the answer you are looking for?

10. When and where can I purchase Seat Selection? - Malaysia Airlines

    www.askmh.malaysiaairlines.com/faq/s/article/When-and-where-can-I-purchase...

    Seat Selection is available for purchase during the booking process via online booking (Website, Mobile Web/App) or post booking through the ‘Manage My Booking’ option. Standard Seat is available for purchase up to forty-eight (48) hours before flight departure. Extra Legroom, Economy Comfort, and Emergency Exit seats are available and ...

11. What is Basic Fare? - Malaysia Airlines

    www.askmh.malaysiaairlines.com/faq/s/article/What-is-Basic-Fare?language=en_US

    Basic Fare is Malaysia Airlines’ fare that comes with 7kg of cabin baggage, complimentary meal, access to Upgrade with Enrich Points, 20kg of checked baggage,10% discount on child ticket and access to rebook or change the ticket. Effective 1st June 2022, Basic Fare will offer a refund option for a fee. Kindly refer HERE for full benefits ...