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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

3. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon Maritime, Inc. holds a Federal Maritime Commission license to operate as a non-vessel-owning common carrier (NVOCC), which enables the company to manage its shipments from China into the United States. Amazon Pharmacy is an online delivery service dedicated to prescription drugs, launched in November 2020. The service provides discounts ...

4. How to contact Amazon's customer service - AOL

   www.aol.com/news/contact-amazons-customer...

   Customer Service Phone Number. For quicker replies, call Amazon at 1-888-280-4331. When customers call this number, a bot picks up the phone and eventually connects them to the actual staff ...

5. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Google Assistant running on a Pixel XL smartphone. A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to ...

6. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

7. Amazon invests $11 billion to expand cloud and logistics in ...

   www.aol.com/news/amazon-invests-11-billion...

   Amazon will invest 10 billion euros ($10.75 billion) as demand for its cloud services and retail goods in Europe's biggest economy keeps growing, the US technology and retail company said on ...