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Service Assurance Agent. IP SLA (Internet Protocol Service Level Agreement) is an active computer network measurement technology that was initially developed by Cisco Systems. IP SLA was previously known as Service Assurance Agent (SAA) or Response Time Reporter (RTR). IP SLA is used to track network performance like latency, ping response, and ...
A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.
Data center-infrastructure management ( DCIM) is the integration [26] of information technology (IT) and facility management disciplines [27] to centralize monitoring, management and intelligent capacity planning of a data center's critical systems. Achieved through the implementation of specialized software, hardware and sensors, DCIM enables ...
TCP: Allow traffic to all destinations on ports: 28910, 29900, 29901, 29920, 80, and 443. UDP: Allow all traffic to all destinations. (Necessary for peer-to-peer connections and game play). ... ^ "Ports Used for Call of Duty Games". Activision Support.
Security requirements defined in service level agreements (SLA) and other external requirements that are specified in underpinning contracts, legislation and possible internal or external imposed policies. Basic security that guarantees management continuity. This is necessary to achieve simplified service-level management for information security.
Service level indicator. In information technology, a service level indicator ( SLI) is a measure of the service level provided by a service provider to a customer. SLIs form the basis of service level objectives (SLOs), which in turn form the basis of service level agreements (SLAs); [1] an SLI can be called an SLA metric (also customer ...
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Service level. Service level measures the performance of a system, service or supply. Certain goals are defined and the service level gives the percentage to which those goals should be achieved. Examples of service level: Percentage of calls answered in a call center. Percentage of customers waiting less than a given fixed time.