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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [55] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [56]

  3. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  4. Comparison of web browsers - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_web_browsers

    Browsers are compiled to run on certain operating systems, without emulation.. This list is not exhaustive, but rather reflects the most common OSes today (e.g. Netscape Navigator was also developed for OS/2 at a time when macOS 10 did not exist) but does not include the growing appliance segment (for example, the Opera web browser has gained a leading role for use in mobile phones ...

  5. Web analytics - Wikipedia

    en.wikipedia.org/wiki/Web_analytics

    Internet marketing. Web analytics is the measurement, collection, analysis, and reporting of web data to understand and optimize web usage. [ 1] Web analytics is not just a process for measuring web traffic but can be used as a tool for business and market research and assess and improve website effectiveness.

  6. History of the web browser - Wikipedia

    en.wikipedia.org/wiki/History_of_the_web_browser

    History of the web browser. A web browser is a software application for retrieving, presenting and traversing information resources on the World Wide Web. It further provides for the capture or input of information which may be returned to the presenting system, then stored or processed as necessary. The method of accessing a particular page or ...

  7. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  8. Perusahaan Listrik Negara - Wikipedia

    en.wikipedia.org/wiki/Perusahaan_Listrik_Negara

    PT Perusahaan Listrik Negara (Persero) ( lit. 'State Electricity Company', abbreviated as PLN) is an Indonesian government-owned corporation which has a monopoly on electric power distribution in Indonesia and generates the majority of the country's electrical power, producing 176.4 TWh in 2015. [ 2][ 3] It was included in the Fortune Global ...

  9. Web browser - Wikipedia

    en.wikipedia.org/wiki/Web_browser

    Web browser. A web browser is an application for accessing websites. When a user requests a web page from a particular website, the browser retrieves its files from a web server and then displays the page on the user's screen. Browsers are used on a range of devices, including desktops, laptops, tablets, and smartphones.

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