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Always make sure the Yahoo support site you're using has a web address that ends with yahoo.com. Remember: We don't have a contact option for every product or issue. But, you can find troubleshooting tips and answers to commonly asked questions anytime by browsing our extensive library of help articles, or by reaching out to us on Facebook and ...
Yahoo also invalidated unencrypted security questions and answers so they cannot be used to access an account. What information was taken in the August 2013 incident? For affected accounts, the stolen user account information may have included names, email addresses, telephone numbers, dates of birth, hashed passwords (using MD5) and, in some ...
Yahoo Security Notice September 22, 2016. We have confirmed, based on a recent investigation, that a copy of certain user account information was stolen from our network in late 2014 by what we believe is a state-sponsored actor.
Yahoo has also invalidated unencrypted security questions and answers so that they cannot be used to access an account. Was my account affected by the cookie forging activity? Based on the ongoing investigation, the outside forensic experts have identified user accounts for which they believe forged cookies were taken or used in 2015 or 2016.
Find and remove unusual activity on your Yahoo account. 7. Add, change, or remove a recovery method. 8.
Sign in to the Yahoo Account security page. Click Change password. Enter a new password. Click Continue. From most Yahoo mobile apps: Tap the Profile icon. If using the Yahoo Mail app, tap Manage Accounts. Tap Account info. Tap Security. Enter your security code. Tap Change password. Tap I would rather change my password.
Enter your Yahoo ID and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser. Try signing into a different sign-in page, like our primary sign-in page or the Yahoo Mail sign-in page.
Enable 2-step for authenticator app. - You may given an separate code during sign up in case you can't use the authenticator app. Print or write down this info and keep it safe, but accessible for if you can't use the app. you'll need to have at least 2 recovery methods on your account. Sign in with 2-step for authenticator app.
Knowing how to view and turn features on or off is key to customizing your premium mail experience. Learn how to enable, or disable, certain features for Yahoo Mail Plus. Get started with Yahoo Mail Plus. Want to know more about Yahoo Mail Plus? We’ve provided answers to our most commonly asked questions below.
Switch to basic Yahoo Mail. Click the Settings icon | select More settings. Near the bottom left, click Switch to basic Mail. Click Switch to basic Mail again to confirm. Switch to full-featured Yahoo Mail. Click Switch to the newest Yahoo Mail in the upper-right corner. Clear your browser's cache. Restart the browser and return to Yahoo Mail.